Head of Revenue (m/f)

Sales · Zagreb, Hrvatska
Department Sales
Employment Type Full-Time
Minimum Experience Senior Manager/Supervisor
Compensation 24.000,00 - 40.000,00 kuna gross + variable

Mediatoolkit is an award-winning company behind a SaaS media monitoring tool that tracks relevant mentions of brands and companies across the web and social media in real-time. Today we have more than 600 clients from more than 100 countries around the world, and we are growing faster every day. That also means growing our 50+ team of passionate individuals focused on personal and business growth.


Our customers include PR and communications experts spanning different industries and companies such as Samsung, McCann, WWF, Amnesty International, European Parliament Information Office Croatia, L'Oréal, etc. 


When we say award-winning, we mean G2Crowd’s High Performer in Media Monitoring award, and even more important feedback from our employees - confirmed by our multiple Best Employer awards, and a 70+ team Net Promoter Score.  


Now, we are looking for a Sales and Customer Success leader to drive our revenue growth, and scale our revenue teams and processes. 


After crossing €2 million ARR, we decided it was time to hire Head of Revenue, to help align two revenue teams and create full-funnel accountability in Sales and Customer Success. For this role, we want the perfect balance of big-picture and analytical thinking - someone who will hold a birds-eye view of revenue activities and easily identify new revenue streams, either channels or markets. Even more so, we want a great people manager, someone who will bring in new and grow existing talent, able to manage both Team Lead and IC roles. 



WHAT YOU’LL BE DOING


As Head of Revenue at Mediatoolkit, you’ll have an instrumental role in creating and developing the growth strategy for our revenue streams by growing financial results and driving profitability, as well as ensuring an exceptional customer experience. 


You’ll work closely with the rest of our leadership team in creating plans to find and capture new and expansion revenue opportunities, as well as optimizing and streamlining our revenue generation process. 


You’ll be in charge of:  


  • Revenue strategy & execution - as both a sales and customer success leader, you’ll be accountable for our revenue pipeline and overseeing the entire customer lifecycle (from the moment they enter our sales funnel to every renewal). That means pipeline development, meeting conversion rates, forecasting, the works.
  • Driving integration and alignment between Revenue teams - you’ll ensure smooth deal transfers between Sales and Customer Success, and help create a feedback loop between all departments when it comes to leads and customers.  
  • Building & scaling results-driven teams - you’ll anticipate hiring needs for both departments and work with our People team to ensure we attract, hire, and retain the best talent.  
  • People development - giving regular feedback, growing individuals and teams, recognizing strengths and growth areas, coaching, and mentoring. 
  • Partnering with other departments and teams - you’ll serve as the voice of the customer internally to our Product team, and collaborate closely with Product and Marketing on things like defining and refining our pricing strategies, to achieve revenue goals.



REQUIREMENTS


You'll need to successfully navigate existing channels, as well as create and grow new ones. That translates into a few key requirements:


  • At least 5 years experience in leadership roles, with a proven track record of driving and implementing revenue growth strategies
  • At least 5 years experience in sales, preferably in B2B software 
  • A proven track record in leading and scaling sales and/or customer success teams in a high-growth company - that met or exceeded their revenue targets :) 
  • Proficiency in English


You lead people… and we cannot stress this enough - this is a people management position, in both sales and customer success. :) 


...and you lead with data - you’ll utilize data to inform your decisions, either to create forecasts or plan team growth based on business targets.



EXTRA POINTS ARE AWARDED FOR


  • Experience working in a SaaS company or a strong understanding of recurring revenue business models 
  • Familiarity with media monitoring
  • Experience with PR & Communications industry



CHECK OUT WHAT WE OFFER


Great teams require fantastic leaders. We invest heavily to make our leaders the best they can be.


After going through a structured onboarding and education process, besides having the internal support in our People team, you’ll get to work on your leadership skills (described in our 8 core leadership competencies) with a business coach in monthly 1-on-1 sessions. Our department heads get to use up to €2000,00 annually for individual learning & development purposes, and in 2020 we started a Leadership Academy, with topics covering things like coaching methods, team strategy and vision, business planning, etc. 


Other than that, you can expect:


  • A permanent employment contract
  • A fixed gross salary of 24.000,00 - 40.000,00 kuna + no-cap variable pay tied to revenue growth
  • This is a Zagreb-based position, so relocation is a must. Mediatoolkit will support it fully with a relocation budget and a company apartment free of charge for the first six months
  • Flexible working hours 
  • Top-notch equipment - a Macbook Pro, an extra screen, a headset, an ergonomic chair, a phone of your choice (iPhone or Android) to be used freely for private purposes
  • Xmas bonus (2.000,00 kuna), Easter bonus (500,00 kuna), holiday bonus (500,00 kuna
  • An unlimited Mediatoolkit subscription for yourself and an NGO of your choice
  • Team buildings, workshops and educations (both internal and with external experts), office parties (virtual for now)


Additionally, we make your life more pleasant with:


  • A minimum of 24 vacation days (growing with tenure and parent status)
  • For parents - extra vacation days, a 4.000,00 kuna net baby bonus, days off for first kindergarten/elementary school days for both parents, baby gifts
  • When in the office - a pet-friendly workspace including a library, rec-room, as well as unlimited amounts of coffee, tea, fruits, and snacks
  • Depending on what you drive, co-financed garage or bike space
  • Company-organized carwash - just pay and leave your keys, and your cleaned car will be waiting for you
  • Free legal, tax, and psychological counsel
  • 100% paid Multisport card


We’re a fast-growing company, which in our case means opportunities for both vertical and horizontal professional growth. We value quality, learning, and development, and hire people whose knowledge and ambition align with our culture of progress. All of our hiring decisions are made with the assumption that you will constantly learn and grow, and eventually even create completely new career paths within our team. If working in a team like this piques your interest, we would love to meet you!


Apply by January 28th. 


Our Values are Community, Ownership, Progress, Transparency, and Quality, and they guide everything we do.


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  • Location
    Zagreb, Hrvatska
  • Department
    Sales
  • Employment Type
    Full-Time
  • Minimum Experience
    Senior Manager/Supervisor
  • Compensation
    24.000,00 - 40.000,00 kuna gross + variable